Usually shipping takes about 2-3 business days.

I would like to say if you are familiar with assembling, it will take less than 15 min on average.

The maximum weight capacity varies by chair model. Please refer to each product detail page for the exact weight capacity.

I'm sorry but we are currently shipping only to the U.S excludes Alaska/Hawaii, US Protectorates.

However, you can personally arrange freight forwarding agency to have the item shipped to your country! We will ship the item to your forwarding service location in US.

Please send 1) order number and 2) the photos of the issues with your order to our email address.
support@neochair.com We will send the replacements as soon as possible.